Peterborough and Cambridgeshire Services

Community support

Support available in your community

What Community Support is on offer?

A Cost of Living Support Hub is a place where residents who are struggling with the cost of living can go for help and support.

The hubs are hosted in familiar community spaces and located across the city for easy access. Hubs may vary in terms of what support they can offer. You will need to read each hub’s individual webpage or contact them directly to find out their specific offer.

Find details of the Cost of Living Support Hubs on our Peterborough Information Network site.

Examples of support the hubs may provide include:

Cost of Living Support Hubs in Peterborough

 

Crisis Resilience Fund (Referrals)

The Crisis Resilience Fund (CRF) replaced the Household Support Fund on 1st April 2026. CRF will provide emergency assistance for people who are in short-term financial crisis as well as support for families and individuals to become financially stable in the longer-term. The main aim of the fund is to provide a safety net for those on low incomes who encounter a financial shock, such as sudden income loss or unexpected expenses, and to invest in building stronger support in communities to enable people to better deal with crises in the long-term, thereby reducing crisis need.

Peterborough City Council Residents: https://www.peterborough.gov.uk/money-and-benefits

Crisis Support (Referrals)

We aim to support vulnerable children and young people to meet their immediate crisis needs which cannot be met anywhere else.

We are fortunate to receive donations and other charitable referral routes so that we can help with such things as:

  • Prevention of hunger 

  • Access to suitable clothing and beds (children)

The Food Basket (Free Food – no referrals needed)

The Food Basket is a community fridge providing free, fresh, surplus food to communities. The Food Basket is open to all, and you do not need a referral or voucher to access this service, just come along to your chosen session, bring a bag and complete our membership form.

Due to how we receive our food we cannot guarantee what we will have but, in general, it is a mix of fresh fruit and vegetables from a local organic farm; and bakery goods such as bread and cakes from local supermarkets. Our aim is to help the community with food costs and prevent food going to waste: good for your pocket and the environment!

Our location and opening times

We’re open from 2pm-4pm

Monday - Orton Child and Family Centre, Herlington, Orton Malborne, PE2 5PW - Stagecoach route 1
Wednesday - East Child and Family Centre, Durham Road, Eastfield, PE1 5JU - Stagecoach route 4
Thursday - First Steps Child and Family Centre, Scalford Drive, Welland, PE1 4TR - Stagecoach route 5A

For more details contact Katy on 07751645513 and follow us on Facebook www.facebook.com/PeterboroughFoodBasket

The Trussell Trust Foodbank (Foodbank Vouchers)

We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

Website: https://peterborough.foodbank.org.uk/

Contact: https://peterborough.foodbank.org.uk/contact-us/

If you and your family are experiencing a food crisis (where you have no food and no means to purchase food) and you want to be referred to Peterborough Foodbank, please complete our referral form.

 

 

Community Cafés

Our community cafe’s offer low-cost, hot meals and refreshments to all members of the local community. Everyone is welcome.

Adult’s meals range from £1 to £1.50; and children’s meals for 50p.

Hazel preparing potatoes

The Honeypot Café

Address: Honeyhill Child and Family Centre, Honeyhill, Paston, Peterborough, PE4 7DR (Stagecoach route 2)

Opening hours: 11.30am-1.30pm (last orders at 1.00pm)

For more information call Katy 07751645513 or Sherrie 07808516764

James, Kathy and Sherrie

The Buttercup Café

Address: First Steps Child and Family Centre, 20 Scalford Drive, Welland, Peterborough, PE1 4TR

Opening hours: 12pm-2pm (last orders at 1.30pm)

For more information call James: 07756 228386 or Sherrie: 07808 516764

 

 

Get support

Explore our services

We offer a varied timetable of activities, as well as one-to-one support and advice on a range of topics. We can also signpost you to specialist organisations that may be able to help,

Find your local Child and Family Centres

We run several Child and Family Centres across Peterborough. At each Centre, we offer support for children, young people, and families.

Make a referral to get support

If you would like support from one of our services, please complete our referral form.

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